About Orders

1. When will you ship my order?
2. How to track my order ?
3. Can I pick up from your warehouse?
4. Can I order your products over the phone?

Q: When will you ship my order?

All orders will be shipped within 2 business days by UPS Ground with tracking number.

For more info about our shipping policy, please visit our Shipping & Return Policy page.

Q: How to track my order ?

If you don't receive any tracking number by email after two business days, please click and fill out the Track My Order form with your order details. Our customer service team will check and reply to you within one business day.

Q: Can I pick up from your warehouse?

The pick up option is not available. Please enjoy our free shipping to 48 states instead.

Q: Can I order your products over the phone?